At Javahra, your privacy matters to us. This Privacy Policy explains what information we collect when you visit javahra.com or place an order, how we use it, and the choices you have. By using our website, you agree to the practices described here.

Information We Collect

When you shop with us or get in touch, we may collect:

  • Contact and order details — your name, phone number, email address, billing and shipping address, and the items you order.
  • Payment information — processed securely by our payment providers. We do not store your full card details on our servers.
  • Communications — messages you send us by email, phone, contact form, or social media.
  • Usage data — basic technical information such as your browser, device, and pages viewed, collected through cookies and analytics tools.

How We Use Your Information

  • To process, prepare, and deliver your orders.
  • To arrange custom stitching, sizing, and consultations.
  • To respond to your questions and provide customer support.
  • To send order updates and, where you have opted in, occasional offers and new-arrival announcements.
  • To improve our website, products, and service.

Cookies & Analytics

We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our site. We may use tools such as Google Analytics and Meta (Facebook/Instagram) to measure traffic and show relevant ads. You can control cookies through your browser settings.

Sharing Your Information

We only share your information with trusted partners who help us run our business — including courier and delivery companies, payment processors, and marketing or analytics providers. We never sell your personal information to third parties.

Data Retention

We keep your order and account information for as long as needed to fulfil your orders, meet legal and accounting requirements, and support you as a customer.

Your Choices

You may ask us to access, correct, or delete the personal information we hold about you, or to stop receiving marketing messages, by contacting us using the details below.

Contact Us

If you have any questions about this Privacy Policy, please reach out:

  • Javahra — Mall of Lahore, Shop No. 20-B, Lahore Cantt, Pakistan
  • Email: sales@javahra.com
  • Phone: 0300-6321869

This policy may be updated from time to time. Please check this page for the latest version.